THE ROLE OF REFUND POLICY AND COMPLAINT RESPONSE TIME IN DETERMINING CUSTOMER SATISFACTION AND REPURCHASE INTENT

The Role of Refund Policy and Complaint Response Time in Determining Customer Satisfaction and Repurchase Intent

In the current retail environment, companies must maintain competitiveness by satisfying their customers and creating loyalty.Companies now need to have a process for handling complaints in order to optimally respond to consumers.In this study, the authors 2006 scion xa catalytic converter examine the refund policy employed by the firm as well as t

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Enhancing patient informed consent in elective skin cancer surgeries: a comparative study of traditional and digital approaches in a German public hospital

Abstract Background This study aims to investigate the integration of modern sources of patient information, such as videos, internet-based resources, and scientific abstracts, into the traditional patient informed consent process in outpatient elective surgeries.The goal is to optimize the informed consent experience, enhance patient satisfaction,

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The Effect of Public and Private Decisions on University Governance on the Transnational Relations of American-Associated Universities in the Middle East

This paper analyzes the effect of public and private decisions on university governance on 2006 scion xa catalytic converter how historic and current American-associated universities in the Middle East have and continue to connect as transnational actors with a multitude of public, private and civil society actors in American society.These universi

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One-Step or Two-Step Acid/Alkaline Pretreatments to Improve Enzymatic Hydrolysis and Sugar Recovery from Arundo Donax L.

Energy crops are not easily converted by microorganisms because of their recalcitrance.This necessitates a pretreatment to improve their biodigestibility.The effects of different pretreatments, as well as their combination on the enzymatic digestibility of Arundo donax L.were systematically investigated to evaluate its potential for bioconversion.D

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